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Returns & Freshness

Our sweets are fresh food made for your order, so they cannot be returned or exchanged once delivered.

If something is wrong

  • A wrong, missing or damaged item: tell the driver, or call us the same day with a photo.

  • We replace it or refund it to your card or wallet, as you prefer.

  • Packed products (oils, herbs, chocolate boxes, books) can be exchanged unopened within 7 days.